Ffestiniog Travel and the Coronavirus Situation
Ffestiniog Travel - COVID Policy
When you are ready to travel again, we want you to be assured that we are doing everything possible to keep you safe. Please click here to view Ffestiniog Travel's COVID-19 Policy and a summary of guidelines that we have implemented.
Ffestiniog Travel – Home Working
Please note the Ffestiniog Travel Team continue to work from home and we will be available as follows –
For all tours and Tailored Rail enquiries -
We will be available Monday to Friday between 9am and 3pm
- Tel: Landline - 01766 512400 / Mobile – 07487 433 606
For all European Rail Ticket enquiries –
The European Ticketing Department will be open on alternate weeks. We will be available for the following –
Monday 10th May to Friday 14th May - between 9am and 3pm
Monday 17th May to Friday 21st May - between 9am and 3pm
Monday 7th June to Friday 11th June - between 9am and 3pm
- Tel: Landline – 01766 515630 / Mobile – 07487 387 815
We will keep you updated of any changes.
Stay safe and well.
The Ffestiniog Travel Team
It is inevitable that customers will be wondering how we are reacting to the ongoing situation and what effect this will have on their holiday bookings.
Ffestiniog Travel is mindful of the uncertainty and anxiety this will be causing and we are finding that our decision making is influenced not only by instructions issued by our own government’s Foreign and Commonwealth Office but also by the governments of those countries we are visiting. This is especially true of quarantine instructions, border closures and current restrictions.
In view of all this, we have decided to cancel all escorted group holidays departing up to 31st August 2021.
Please rest assured that where we cancel a tour, any monies paid by you to us will be refunded to you.
Tours which we have been forced to cancel will, wherever possible, be automatically included again in our 2022 programme and we hope that you will want to support us by rebooking as soon as we are able to get back to normal.